An arbitrator has awarded over $200,000 to a client represented by Natalie Koss, Esq., for unpaid sales commissions. The employer sells billions of dollars of open source software service packages annually.
The successful arbitration award is for a technology salesperson who disputed the manner his employer categorized sales. The employer improperly categorized new sales as renewals for certain deals. When he alerted his employer to the mistake, they did nothing to resolve the situation and refused to provide documentation supporting their decision.
The employee’s only option was to hire a lawyer experienced in unpaid sales commission claims. His employment contracts required him seek a resolution of commission disputes through binding arbitration. The arbitrator agreed with the case that Ms. Koss argued on behalf of her client. You can read more about the decision here.